Privacy Policy

Wanderlust Photography LLC ("Company," "we," "us," or "our") operates the website virtualtwilights.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

By using the Site, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Site or services.

1. INFORMATION WE COLLECT

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Create an account or register for our services
• Place an order for our services
• Contact us with inquiries or support requests
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and email address
• Billing address and phone number
• Payment information (processed securely through our payment processor)
• Account credentials

Images and Content You Upload

When you use our services, you upload photographs ("Client Content") that we process to create virtual twilight images. We store these images temporarily to perform our services.

Automatically Collected Information

When you visit our Site, we may automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your orders and deliver edited images
• Process payments and prevent fraud
• Communicate with you about your orders, account, or support inquiries
• Send marketing communications (with your consent, where required)
• Improve and personalize our Site and services
• Analyze usage patterns and trends
• Protect against unauthorized access and legal liability
• Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

Service Providers

We share information with third-party vendors who provide services on our behalf, including:

• Payment processors (e.g., Stripe) - we do not store your full credit card information
• Cloud hosting and storage providers
• Email service providers
• Analytics providers

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information for other purposes with your explicit consent.

WE DO NOT SELL YOUR PERSONAL INFORMATION TO THIRD PARTIES.

4. DATA RETENTION

• Account Information: We retain your account information for as long as your account is active or as needed to provide you services.
• Uploaded Images: Client Content (uploaded and edited images) is deleted from our servers within 60 days after delivery. You are responsible for downloading and backing up your delivered images.
• Transaction Records: We retain order history and payment records as required for tax, accounting, and legal purposes.
• Analytics Data: Anonymized and aggregated analytics data may be retained indefinitely.

5. YOUR RIGHTS AND CHOICES

Access and Correction

You may access and update your account information at any time by logging into your account or contacting us.

Deletion

You may request deletion of your personal information by contacting us at support@virtualtwilights.com. Note that we may retain certain information as required by law or for legitimate business purposes.

Marketing Opt-Out

You may opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you may still receive transactional emails related to your orders.

Cookies

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. This may affect some features of our Site.

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@virtualtwilights.com.

European Residents (GDPR Rights)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

6. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage of data with access controls
• Regular security assessments
• Limited employee access to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. CHILDREN'S PRIVACY

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 18, please contact us immediately at support@virtualtwilights.com.

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

11. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us: